TERMS AND CONDITIONS

1. Introduction 

This website, www.gehnastore.in, is owned and operated by Gehna, Jaipur, hereinafter referred to as “We,” “Gehna,” “Gehna, Jaipur,” or “The Company.” Our registered and corporate office is located at 

14-B, Kothari bhawan, new colony, Jaipur – 302001, Rajasthan, India. By accessing and using www.gehnastore.in, you, the user (“You”), are deemed to have accepted the following Terms and Conditions.

2. Acceptance of Terms and Conditions

You understand and agree that you are bound by these terms and conditions for an indefinite period as long as you access this website. Gehna, Jaipur reserves the right to revise these terms and conditions without obligation to notify users. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our website.

3. Ownership and Copyright

All rights, including copyright, in this website are owned by Gehna, Jaipur. Any use of this website or its contents, including copying or storing, in whole or in part, is prohibited without the express permission of Gehna, Jaipur.

4. Eligibility

Persons who are considered “incompetent to contract” under the Indian Contract Act of 1872 are not eligible to use this website. If you are below the age of 18, you are prohibited from using, purchasing, or entering into contracts on this website.

5. Pricing Policy

At www.gehnastore.in, we are dedicated to providing shopping convenience, exceptional service, and an exciting product selection at competitive prices. Prices and availability of the products and services provided or offered on the site are subject to change without prior notice and at the sole discretion of company

6. GST (Goods and Services Tax)

All products apply GST and prices displayed on our website excluded the GST rate, GST% and GST amount will be calculate upon checkout.

7. Packaging

Usually, boxes/ packaging is done according to the order quantity. Gehna offers customers the option to request gift packing. Gift packing with a charge of 250 INR on request. Once the request is placed and paid for, it cannot be cancelled or modified. Charges for gift packing are non-refundable unless Gehna is unable to fulfil the request.

To request for gift packaging, please contact our customer support team at +91-9145842500. The availability of gift packing is subject to Gehna, Jaipur discretion.

8. Mode of payment 

Payments for the products available on Site and app may be made in the following ways:

– UPI, Credit Cards, Debit Cards, Net Banking,
– Online payments are instant payment options and recommended to ensure faster processing of your order.
– Cash On Delivery option is currently not available.

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. Gehna, Jaipur is not responsible for any breach of information, or inappropriate transactions.

9. Credit Card Details

You agree to provide accurate and correct credit card details for availing services on the site. You must use your lawfully owned credit card in any credit card transaction.

10. Cash on Delivery

Cash on Delivery is not available.

11. Cancellation and Changes by Customers

Once an order is submitted, we cannot guarantee cancellation or modification. A cancellation or modification request will be considered only if the order hasn’t been shipped. If the mentioned criteria are matched, please email admin@gehnastore.in, and we will make every effort to accommodate your request. 

12. Sale and Promotion

The sale runs till stock lasts. Duration of sale is at the sole discretion of Gehna, Jaipur and it reserves the right to extend or terminate the sale, without further information at any point in time.

  • The products can be removed/changed/added under the Sale category and the discounted prices can also be changed. It will be at the sole discretion of Gehna, Jaipur.
  • No return or Exchange will be accepted on the sales items. For more details read our returns and refund policy.
  • In case of any further queries regarding the sale, please email customer care at admin@gehnastore.in  

Gehna, Jaipur reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Gehna, Jaipur decision in this regard shall be final and requires no intimation to the customer of any sort.

13. Contact Information

For inquiries, please contact us at admin@gehnastore.in or WhatsApp +91- 9145842500 (Mon-Sat, 10 AM – 8 PM IST)